AI Strategy
580 articles
Strategy work is where most AI programs are won or lost, long before a model gets picked. This is the planning layer: how to sequence a first year, which problems justify custom work, what to centralize versus leave to teams, how to budget when pricing shifts every quarter, and how to tell a real result from a demo. Aimed at operators at $5M+ companies who have to defend the spend.
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How to Choose AI Tools for Your Non-Tech Company
A four-stage framework for selecting AI tools at non-tech companies: define your task mix, evaluate governance fit, run a two-week pilot, then decide.
How to Build a Generative AI Policy for Your Company
A step-by-step guide to building a generative AI policy that governs how employees use AI tools safely and productively.
How to Build a Responsible AI Program for Your Company
A step-by-step guide to building a responsible AI program: the components, governance structure, monitoring practices, and how to scale it across the organization.
How to Build AI Into Onboarding for New Hires
Integrate AI into new hire onboarding from day one — role-specific workflows, peer AI mentor structure, and a two-week milestone for full capability.
How to Build an AI-Native Customer Service Function
A four-phase guide to building an AI-native customer service function at a mid-size non-tech company, from Foundation documents to structural redesign.
How Non-Profits Use AI to Do More With the Same Headcount
How non-profits expand operational capacity without adding headcount by recovering administrative time in grant writing, compliance, and communications.
How PR Agencies Use AI to Increase Output
How PR and creative agencies expand output with AI across five workflows: pitch drafting, press releases, reporting, research, and new business proposals.
How to Address AI Job Concerns With Your Team
How to address staff concerns about AI and job security — the specific fears, honest responses, and the communication sequence that builds trust.
How to Apply AI in Your Regulated Industry
Three questions to determine your AI deployment posture in regulated industries, covering healthcare, legal, and financial services for mid-market.
How to Identify Which Business Workflows Are AI-Ready
Not every workflow is ready for AI. Here's a practical framework for identifying which ones are high-frequency, clearly defined, and ready to automate.
How to Become a Claude Certified Architect (CCA-F)
The step-by-step path to CCA-F certification: prerequisites, preparation timeline, what to build before you sit the exam, and what the credential opens up once you hold it.
How to Bring Skeptical Senior Partners Along on AI Adoption
Three resistance profiles and the approach that converts each from skeptic to adopter — principled skeptic, practice protectionist, time-compressed senior.